Privacy Policy
Last updated: October 12, 2026
Guru Diam ("we," "our," or "us") is committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
1. Information We Collect
We may collect the following types of personal and non-personal information:
- Full Name
- Email Address
- Phone Number
- Fax Number
- Landline Number
- Pin Code
- Country
- Salesperson
- IP Address and browser information (automatically collected)
- Company name (if you provide it)
- Business information about the company associated with your visit, such as company name, industry, and location, identified from your IP address by the services described in Section 5
2. How We Use Your Information?
We use the collected information for the following purposes:
- Internal record keeping
- Communicating with you about your orders or inquiries
- Market analysis and business development
- Customizing our website to improve your experience
- Sending promotional emails and offers (if you have opted in)
We do not sell, trade, or rent your personal information to third parties.
3. Data Security
We implement technical and organizational measures to protect your information, including:
- Secure servers
- SSL encryption
- Restricted access to personal data
If you believe your password or account has been compromised, please contact us immediately and change your password.
4. Cookies
We use cookies to:
- Recognize repeat visitors
- Enhance site navigation
- Store login preferences
- Analyze user behavior
You can control or disable cookies through your browser settings. However, disabling cookies may affect your user experience.
5. Analytics, Visitor Identification and Email Service Providers
We use trusted third-party services to run and improve our website and to reach jewelry businesses that may be interested in our products:
- Website analytics: Google Analytics and Microsoft Clarity help us understand how visitors use our site, for example which pages are viewed, how far visitors scroll, and how they navigate.
- Advertising measurement: Google Ads and Meta measure whether our ads lead to inquiries and sign-ups.
- Business visitor identification: Apollo.io and RB2B may use your IP address, cookies and similar technologies to identify the company you work for, and in some cases your professional contact details from public business sources such as LinkedIn. We use this only to contact businesses about our wholesale products and to show relevant ads.
- Email: when you enter your email address on our site (for example, to receive our catalog and price list), it is stored with our email providers, Mailchimp and Brevo, and used to send the requested materials and occasional trade updates. Every email includes an unsubscribe link.
These providers process information on our behalf under their own privacy policies. To opt out of visitor identification, or to ask us to delete information collected this way, email info@gurudiam.com with the subject "Privacy request." You can also block cookies in your browser settings (see Section 4).
Our website may also contain links to other websites. We are not responsible for the privacy practices or content of third-party sites; please review their privacy policies before submitting any personal information.
6. API Usage Policy
- Users who are granted access to our API are responsible for safeguarding their API key.
- Unauthorized sharing of the API key and displaying our stock on other websites without permission may result in legal action.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for data processing
To exercise these rights, please contact us at info@gurudiam.com.
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.